Mr. Black called us to check out the remote control of his garage door opener after the system repeatedly did not work properly, even after putting in new batteries.
To determine the problem, we ran special garage door opener tests, including a focus on Mr. Black's remote control. We discovered that the opener was not responding to the remote but that it did function properly via the wall pad controls. We opened the remote to examine its components and find the exact problem. Turns out some of the wiring was damaged, a problem that our experts were able to easily fix, returning the system to proper working order.
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